Shipping & Delevery

Shipping Policy

At Lumira Jewelry™, we are committed to delivering a seamless, transparent, and reliable shipping experience. Every order is handled with care and shipped in accordance with applicable EU and US consumer protection regulations.

Order Processing

Orders are processed within 1–3 business days, excluding weekends and public holidays.
Once your order has been prepared for shipment, you will receive a shipping confirmation email with tracking details, where available.

Delivery Timeframes

Estimated delivery times 5–12 business days .

Delivery times are estimates and may vary due to carrier conditions, customs clearance, or public holidays. Lumira Jewelry does not guarantee specific delivery dates.

Shipping Costs

All shipping costs are clearly displayed at checkout prior to payment, in compliance with EU and US pricing transparency requirements.

From time to time, complimentary shipping promotions may be offered and will be visibly communicated on our website.

Order Tracking

Tracking information is provided once your order ships. Please allow 24–48 hours for tracking details to become active in the carrier’s system.

Transfer of Responsibility

In accordance with EU consumer law, responsibility for the order remains with Lumira Jewelry until delivery is completed to the customer’s designated address.

If an order is lost or arrives damaged, please contact our support team so we may resolve the matter promptly.

International Shipping, Duties & Taxes

For deliveries outside the European Union or United States:

  • Customs duties, taxes, or import fees may apply

  • These charges are determined by local authorities and are the responsibility of the recipient

Lumira Jewelry has no control over these charges and cannot estimate their amount.

Address Accuracy

Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete. Lumira Jewelry cannot be held responsible for delivery delays or losses resulting from incorrect address details.

Delays & Exceptions

While we strive to meet all estimated delivery timelines, unforeseen delays may occur. If your order has not arrived within the estimated timeframe, please contact our support team and we will assist you in accordance with consumer protection standards.

Contact Information

For any shipping-related inquiries, please contact:

Email: support@lumirajewelry.com
Business Name: Lumira Jewelry™

Lumira Jewelry

Designed with intention. Delivered with care.